FAQs

Van Visit & Service Area

Where do you deliver or visit?

We currently serve Kent, London, Greater London, Surrey, and Essex.

How do I request a van visit?

Use our Request a Van Visit form , we’ll contact you to confirm availability and bring the tools you need.

Is there a minimum order for a van visit?

No strict minimum.

Do I need to be a business to request a visit?

Not necessarily , but we primarily serve garages, workshops, farms, and trade professionals.

Product & Order Info

Are your prices shown with or without VAT?

All prices are shown With VAT 

Do your tool chests come with tools included?

Yes , if a tool chest comes pre-loaded, it’ll be clearly stated in the product title and description.

Can I order online instead of waiting for a visit?

Yes, you can place an order directly on our website and it will be posted to you 

Are your tools trade-quality?

Yes ,we supply professional-grade tools built for garages, workshops, and field use.

Payment, Delivery & Returns

What payment methods do you accept?

We accept card payments, bank transfer, and cash on van deliveries.

How fast is delivery if I order online?

For local areas, we can often deliver same-day or next-day via our van. Courier delivery is available where needed.

What’s your return policy?

Faulty tools can be returned within 14 days. Contact us for return instructions.