FREQUENTLY ASKED QUESTIONS

FAQs

Where do you deliver or visit?

We currently serve Kent, London, Greater London, Surrey, and Essex.

How do I request a van visit?

Use our Request a Van Visit form , we’ll contact you to confirm availability and bring the tools you need.

Is there a minimum order for a van visit?

No strict minimum.

Do I need to be a business to request a visit?

Not necessarily , but we primarily serve garages, workshops, farms, and trade professionals.

Are your prices shown with or without VAT?

All prices are shown With VAT

Do your tool chests come with tools included?

Yes , if a tool chest comes pre-loaded, it’ll be clearly stated in the product title and description.

Can I order online instead of waiting for a visit?

Yes, you can place an order directly on our website and it will be posted to you

Are your tools trade-quality?

Yes ,we supply professional-grade tools built for garages, workshops, and field use.

What payment methods do you accept?

We accept card payments, bank transfer, and cash on van deliveries.

How fast is delivery if I order online?

For local areas, we can often deliver same-day or next-day via our van. Courier delivery is available where needed.

What’s your return policy?

Faulty tools can be returned within 14 days. Contact us for return instructions.